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Home > Jobing Community Blogs > Blog Post: Opening the "black box" ...
Blog Post: Opening the "black box" of your résumé
posted Wednesday, September 9, 2009 10:11 AM
When many people write a résumé, they list their job title and include a very small portion of what they did while in the job.
“Anyone who reads the résumé knows what that job title means," they tell me, "I don’t have to tell them all over again.” But you do. If a company runs your résumé through an electronic scanner to search for keywords, your résumé won’t have them unless you put them there. Yes, machines are still NOT as smart as humans, at least when it comes to reading between the lines. At the same time, the hiring managers don’t have the time to read between the lines, and they’re going to go for the résumé where the candidate has at least taken the time and thought to organize and communicate what the hiring manager needs to know. If you don’t know what you did (which can be inferred because you didn’t write it down), how is the hiring manager supposed to figure it out? NEXT! Even if you actually have a human look it over, there are a LOT of different levels of responsibility with the same job title. What type of environment did you work in? What industry? If you maintained files for an office, how many people worked there? How many phone calls did you answer a day? How many reports did you prepare a month? What types of reports? How much in sales did you produce monthly? Who were your clients? Did you receive any awards? These are questions which will have a different answer for every job out there…and if you don’t communicate what you did, it’s a black box for the hiring manager. He gets to look at the outside…but if you don’t at least let him get a “peek” at the inside, he’s not going to take the time to open the box--and you're not going to get the interview.
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About This Author
About Me
As a success coach and résumé writer, I have teamed with over 1,000 clients across the country to find their career directions, develop powerful résumés, and implement unique job search strategies that work in today’s highly-competitive job market.
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for 31 years, I'm working for BJ's Whole Club as a Market Manager since Dec
2006.Before that I was at North Tampa Quality Meats.starting in June of 2006,
As I retired from Publix Supermarket after 19 and half years.Starting as a
meat cutter in 11-4-1986,I was promoted in 1989 to asst. meat manager . In 1995
promoted to Meat Manager.In my career with Publix,Worked off the monthly and weekly P and L , I managed associates, plan and forecasted sales weekly, quarterly and yearly. Made schedules weekly and monthly,worked on displays,ressets and followed assignment letters and executed corp. plans. Worked close with personnel to train them to policy and to job
class. Always gave them a professional image,along with my duty's were
ordering and forecasting the add items every week and forecasting holiday
orders months in advance, I have taken management classes through out my career
Dale Carnegie,How to win Friends and influence People,The Complete Manager, The
7 Habits of Highly Effective People, Win Win Management work shop,Food Store
Sanitation and I'm National Registry of Food Safety Professionals Certified
Food Safety Manager. Before Publix I worked for Family Mart, Albertsons,
Kash-n- Karry, and Whaley's Market, working in Produce Grocery and Meat
department. My family Move To Florida in 1976 From Streator, Ill. where I
grew up and with only 4 years of school Left graduated from Chamberlain High
school in 1980 Personally I have a wife of almost 24 years and a lovely
daughter of 17years old; I am always looking for a challenge and love
excitement in sales and Believe That I would be a True Asset To you and Your
Company. Thank you, David Balke My full Name Is David A. Balke address
9144 Hawkins Ct. New Port Richey, Fl. 34655 Home Phone 727-967-6100 Cell
727-505-8570 I have two references Charles Derr 727-687-8603 and Wes
Russell {c} 727-798-0294 {w}813-986-1239
On that note, due to my work ethic as a stock associate, I was allowed to work summer and Christmas breaks whenever I was home from 1991-1998. I kept those stockrooms looking immaculate while implementing changes. After I graduated from Southern University with a degree in Business Management in 1998, I accepted my first managerial position with Sterns(Federated Stores at the time), now Macy's Inc.) I entered the Executive Training Program where I was one of five people choosen out of a class of 20 to accept a positon as a Department Manager in the Mall of Manhattan. At the same time, I was put directly into the busiest store in the company where I not only maintained sales and shortage goals, I exceeded all expectations by making bonus almost every month respectively. I also achieved Depatment of the Month two months in a row only after becoming Housewares Manager 3 months earlier.
Becoming a Housewares Manager for Sterns afforded me the opportunity to interact with all levels of management. I looked at trends and forecast daliy for my department while talking to buyers of various products to insure stock levels matched customer base and anticpated sales. I had to oversee between 14-18 sales and sale support associates making sure they understood department and company directives. At the same time, 2 nights per week I took on a District Managers roll by overseeing 6 departments making sure they were covered properly.
From there I moved to the Atlanta, Ga. area where I accepted a job as Assistant Store/Operations for Michaels Arts and Crafts. I was able to directly analize reports on a weekly/monthly basis and send reports to the Disrtict Manager. I had a great chance to actually create and understand reports through forecasts such as Sales vs. Store Volume, Plan vs. Hours, Payroll vs. Plan. etc. without using just theories learned in school. My education and experience was actualized in that position. At the same time, the use of my merchandising and stockroom experience came into fuition as I was given a well earned bonus for the way I kept the stockroom and sales floor of which showed through shortage, audit and sales goal reports. I had to oversee Department Managers, Cash Office Assistant, Cashiers, Receiver and Stock Associates while achieving company goals.
I then accepted a position as Co-Store Manager for Champ Sports also in Atlanta, GA. area with the understanding of having my own store in three months. In this position I was able to critique reports on sales for the division, take a more hands on approach to sales and maintain planogram standards for salesfloors and stockrooms.
I saw an opportunity in early 2003 to add on to what I learned up to that point and became A+ Certified. I was entered into the Cybers Defender Program with Comptia(Wall Street). There I completed Microsoft courses in Network +, Security + and the MSCA/E. I did not realize at the time that I would be working again in a retail enviroment by building software, hardware, and installing computers, servers and registers for companies such as JCPenny, Dillards, Best Buy and Blockbusters. I have been contrated to do work for Colonial Bank Corporate(Montgomery, Al) and UBS/Payne Webber. I also had the priviledge of setting computers and software for Senator Shelby in Tuscaloosa, Al. The biggest contact I've had to date was with Vajrasoft/US Steel in Birmingham, Al. where I was one of four Process Control Techs. In this position I would answer calls and either fix the problem remotely or go on site to finish the requests.
Coming back to retail 2007, I became a Store Manager for Dollar General. In this position I had the chance to analyze and post results of store sale and shortage numbers. I had the chance to review reports on a weekly/monthly basis. Change things such as a $3,000 charge to the store for maintenance work never done, or adjust payroll for employees who came to work late or did not show up at all. I am proud that customers could not believe it was the same store and would complement me on a daily basis for the changes I made within. I adjusted well when truck delivery schedules changed weekly. I also maintained the sales volume of the store eventhough overall company sales fell for known economic reasons.
Right now I've been in the Saint Petersburg, Fl. area since November 2008 without any luck. I had accepted a position with the Pinellas County Urban League as LIHEAP Assistant. I am looking to get back into retail on the level I am qualified for or accept a tech position without any temporary contract work. At every step of the way I have proven to be able to handle all positions given and exceed all expectations with great character and work ethic. I am proud of all I've done to this because I did it the right way. Blood, sweat and hard work to achieve neccessary reults. What else should a company ask for from a person?
If those are the attributes that fits your work environement, I can be contacted at dmnh2003@aol.com.
Thank you for this chance to display more of my resume and myself Ms. Kischuk.
Sincerely,
Derrick Mills