Job: Teller Positions Available - Head Teller, FT, PT

EXPERIENCED TELLERS ONLY!

Role:
To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Responsible for cross selling all credit union products and services to achieve corporate goals.

Major Duties and Responsibilities:

Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed. Welcomes members and provides routine information concerning services and directs members to appropriate departments for specific information and service.

Responsible for cross selling credit union products and services.

Responsible for insuring the completion of a CTR for every cash transaction received and/or disbursed exceeding $10,000.00. This is inclusive of multiple cash transactions that are done on behalf of the same person in one business day and the teller has knowledge of such transaction. After the CTR is completed it must be approved by being initialed by one of the following: Senior Teller, Head Teller, Assistant Manager or Manager before forwarding the completed form to the operations team for final approval. In addition, it is the responsibility of the teller to make their supervisor aware of any suspicious conduct and/or transactions that they feel are warranted. The supervisor will then forward this information to the compliance officer to make the determination of whether a SAR should be generated after reviewing the information.

Balances cash drawer and daily transactions

Performs other duties as assigned.

Expectations:

To provide friendly, professional, personal service to all members.

To balance cash drawer daily according to established credit union policy.

To develop sales and service skills necessary to cross sell credit union products /services to our members.

Every credit union employee hired is responsible for understanding and complying with the Bank Secrecy Act. The initial training is done at hire with a signed new employee training confirmation on the Bank Secrecy Act to be filed in the employee's personnel file and will be included in all subsequent performance evaluations. To complete the CTR properly have a supervisor initial before forwarding it ot the operations team for final approval. In addition, inform their supervisor of any suspicious activity on a member account so the compliance officer can be informed.

Knowledge and Skills:
Experience: Up to six months of similar or related experience
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.