Job: Customer Service Representative-Tampa Call Center

Verizon Wireless is YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy, inquisitive, moving forward.

Job Duties:
In this role, you will handle a high volume of inbound customer calls; research and resolve billing inquiries; explain products and services; troubleshoot service equipment issues; and prioritize and organize daily follow-ups to ensure timely resolution. You will also evaluate customer concerns and resolve problems to the customers satisfaction. Bilingual candidates (Spanish/English) are highly desirable.








We have no current openings at this time but new opportunities are coming soon. Please apply to be considered for these future opportunities

Qualifications:
This position calls for a team player who can also work independently with minimal supervision. Along with computer proficiency in Word and Excel and strong keyboard skills, you must have a minimum of one year customer service and/or customer contact experience, the ability to analyze and resolve problems and excellent communication skills.

Preferred candidates will have an associate's degree (or equivalent work experience) and relevant experience, including on-line customer contact. Excellent oral/written communication, problem-solving, analytical and troubleshooting skills are essential, as is a working knowledge of computers and keyboard data entry.