Job: Shift Leader

For more than 100 years, Gordon Food Service has been honoring our promises to our customers and employees. As the largest privately held foodservice distributor in North America, our family-owned company has a long history pursuing innovative ideas and building strong relationships.

GFS Marketplace, the retail division of Gordon Food Service, first opened for business in 1979. Committed to serving the needs of our communities, GFS Marketplace is open to the public, and does not charge a membership fee. Now, with over 130 stores, we are rapidly growing throughout the Midwest and Florida. Our stores are the primary supplier for many small foodservice operators, including restaurants, churches, day care providers, caterers, and other small businesses. We also assist our customers with their home and event-planning needs.

If you’re looking for a company with a history of excellence, a progressive environment, and an amazing future of opportunity, you’ll find it at Gordon Food Service!

SHIFT LEADER
As a Shift Leader, you will perform management assigned duties that may include customer service, cash management, inventory management, receiving inventory, stocking, store conditions, and operating a cash register. Assists the store management team in the daily management of store operations. In the absence of a store or assistant manager, the Shift Leader will supervise sales associates in the performance of their assigned duties and works a flexible schedule, as well as open and close the store.

Additional responsibilities will include:

Assist the management team, as assigned, in the management of daily store operations and assist in supervising associates in the performance of their assigned duties.

Execute store policies and procedures and all safety and security measures.

Performs cash handling functions including setting up tills, counting down tills, preparing/delivering bank deposits, and getting change for cashiers as assigned.

Ensure that all areas of the store are properly cleaned and maintained.

Support the training of associates to ensure that store condition standards, sales and customer service is maintained.

Other duties and responsibilities as assigned.

Position Requirements:

High School Diploma, GED, Associate’s Degree preferred

Must be at least 18 years of age

One to two years previous customer service and supervisory experience or an equivalent combination of education, training, and experience

Proficiency with spreadsheet, word processing, email and Internet software

Excellent customer service, organizational, public speaking and written/verbal communication skills

Talent for driving sales with a "Customer is King" focus

Must have good problem solving, customer service, communication and interpersonal skills to represent GFS Marketplace and have strong time management and organizational skills

Must maintain a valid state driver’s license and safe driving record per GFS policy

Availability to work flexible hours and work week required

Ability to lift/move up to 50 lbs.

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this position. They are not to be construed as an all-inclusive list of all the responsibilities, duties and skills required of personnel so classified. This position profile may be changes at the discretion of the incumbent's supervisor.


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