John Bales Attorneys

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Intake Manager

at John Bales Attorneys

Posted: 12/5/2018
Job Status: Full Time
Keywords:

Job Description

Plaintiff personal injury law firm that is located in downtown Tampa  seeks a positive, energetic and committed team member to serve as the first contact with all potential clients.

Intake Managers are primarily responsible for handling calls coming to the law firm from individuals seeking legal representation. Effective Intake Managers must obtain accurate information from callers, and communicate all pertinent information to an attorney. Further, Intake Managers are tasked with preparing paperwork for potential clients to execute; coordinating meetings with investigators; filing of executed documents and set up of electronic files; updating of daily reports reflecting incoming calls and sources of calls; and providing backup support to the receptionists when needed.

 

Skills/ Requirements

Applicants should have strong listening and organizational skills. The position requires the applicant to maintain a friendly and positive attitude to ensure each potential client is met with our values of Care, Quality and Respect.