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Accounts Receivable Supervisor
Position Summary: The Accounts Receivable Supervisor leads a team of AR specialists, Billers and Self-pay Collectors.
Minimum Qualifications: At least two years of experience in a supervisory role, working in a healthcare setting with extensive knowledge of Medicaid, Medicare, and commercial insurance billing and collection processes. Experience managing an abundant aging report with a large numbers of payers. Must have computer skills/High School Diploma/GED.
Preferred Qualification: Bachelor's Degree or Billing & coding Degree/certification. Accounts Receivable experience in a behavioral health care setting with knowledge of both inpatient and outpatient billing and collections.
Special Skills, Knowledge and Abilities: Strong supervisory, oral, and written communication skills a must. Knowledge with myAvatar preferred. Experience with Navicure/Waystar clearinghouse a plus.
Essential Functions/Job Duties:
Set goals for accounts receivable team and develops strategies to meet them.
Review aging reports on a weekly basis; provide ongoing performance coaching and training.
Analyze distribution of payer assignments and adjust when appropriate.
Review payments to ensure insurance companies are paying within the limitations of our agreed upon contracts.
Analyze account metrics and trends to foresee any potential issues.
Ensure billing issues are communicated clearly with a plan of action to resolve.
Keep revenue at a constant flow by ensuring that all claims are billed out in a timely manner.
Work closely and communicate regularly with surrounding departments, which influence revenue.
Develop strategies and ideas to enhance self-pay collections.
Keep aging reports accurate, ensuring credits and refunds are completed as appropriate
Work Environment/Physical Demands: Works in well-lighted areas. Sits, stands, bends, lifts and moves intermittently during work hours. Is subject to frequent interruptions. Is involved with clients, residents, family members, personnel, visitors, government agencies/personnel, etc., in a behavioral health setting.
Position Type, Expected Hours of Work and Travel: This is a full-time 40 hour per week non-exempt position. This position typically works Monday thru Friday from 8:30am to 5:00pm. Some flexibility in hours is required.